Delivery
Delivery method and times
1.How long do orders take to arrive?
Your items can be delivered to your usual home address or any other address provided when you order online on our website. Your items will be delivered within 5 working days of your order payment bring processed for “standard” delivery and 3 working days for express delivery, subject to the delivery service provider and current climate. We would like to remind you that delivery times are entirely the responsibility of the service provider and that this average time may vary in the current climate.
If items are not available, delivery times may be modified. For further information on this, we invite you to consult our general terms and conditions of sale and/or to contact our Customer Service.
Delivery costs
Jordan, Bahrain, Qatar, Lebanon, Kuwait, Israel, United Arab Emirates: shipments have been temporarily suspended.
What are the delivery costs?
For any order placed on our website, standard delivery in Europe via Colissimo is free from €90.
Metropolitan France: €4.50 / Free delivery on orders over €90.
United States: $70 / Free delivery on orders over $100.
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Lithuania, Luxembourg, Northern Macedonia, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom: €9.50 / Free delivery for all orders over €90.
Guadeloupe, Martinique, Mauritius, New Caledonia, Réunion: €35 / Free delivery for all orders over €90.
Argentina, Australia, Bahrain, Bolivia, Canada, Chile, India, Indonesia, Israel, Jordan, Kuwait, Lebanon, Mexico, Morocco, New Zealand, Oman, Paraguay, Qatar, Saudi Arabia, Saint Barthélémy, Saint Martin, Singapore, Tunisia, United Arab Emirates, The French Southern Territories: €60.
For express delivery or delivery to countries outside of Europe, the delivery costs will be displayed in your shopping cart after selecting your products and providing your delivery address.
For further information on this, we invite you to consult our general terms and conditions of sale and/or to contact our Customer Service.
Boutique Saint-Honoré, Paris
332, rue Saint-Honoré
75001 Paris – France
Open Monday to Saturday from 11 am to 7:30 pm.
Get there
Phone : +33 (0)1 40 26 45 62
WhatsApp : +33 (0)7 50 69 85 26
Exclusive services:
Bottle refills
Personalised appointments
Click and collect in store
Boutique François 1er, Paris
23, rue François 1er
75008 Paris – France
Open monday to saturday between 10am and 7pm.
Phone : +33 (0)1 47 23 40 82
WhatsApp : +33 (0)6 48 88 65 51
Exclusive services:
Bottle refills
Personalised appointments
Click and collect in store
Printemps Haussmann, Paris
61 rue de Caumartin – 1st floor
75009 Paris – France
Open Monday to Saturday from 10 am to 8 pm and Sunday from 11am to 8pm.
Phone Number: +33 (0)1 42 82 50 00
Boutique Dubaï, United Arab Emirates
The District, Ground Floor, Dubai Mall,
Downtown Dubai - UAE
Open Monday to Thursday from 10am to 11pm and Friday to Sunday from 10am to 12 am.
Get there
Phone Number : +971-54-993-2000
Exclusive services:
Personalised appointments
Click and collect in store