Delivery

Delivery method and times

1.How long do orders take to arrive?

Your items can be delivered to your usual home address or any other address provided when you order online on our website. Your items will be delivered within 5 working days of your order payment bring processed for “standard” delivery and 3 working days for express delivery, subject to the delivery service provider and current climate. We would like to remind you that delivery times are entirely the responsibility of the service provider and that this average time may vary in the current climate.

If items are not available, delivery times may be modified. For further information on this, we invite you to consult our general terms and conditions of sale and/or to contact our Customer Service.

 

Delivery costs

Jordan, Bahrain, Qatar, Lebanon, Kuwait, Israel, United Arab Emirates: shipments have been temporarily suspended.

What are the delivery costs? 

For any order placed on our website, standard delivery in Europe via Colissimo is free from €90.

Metropolitan France: €4.50 / Free delivery on orders over €90.

United States: $70 / Free delivery on orders over $100.

Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Lithuania, Luxembourg, Northern Macedonia, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom: €9.50 / Free delivery for all orders over €90.

Guadeloupe, Martinique, Mauritius, New Caledonia, Réunion: €35 / Free delivery for all orders over €90.

Argentina, Australia, Bahrain, Bolivia, Canada, Chile, India, Indonesia, Israel, Jordan, Kuwait, Lebanon, Mexico, Morocco, New Zealand, Oman, Paraguay, Qatar, Saudi Arabia, Saint Barthélémy, Saint Martin, Singapore, Tunisia, United Arab Emirates, The French Southern Territories: €60.

For express delivery or delivery to countries outside of Europe, the delivery costs will be displayed in your shopping cart after selecting your products and providing your delivery address.

For further information on this, we invite you to consult our general terms and conditions of sale and/or to contact our Customer Service.

Boutique Saint-Honoré, Paris

Boutique Saint-Honoré, Paris

332, rue Saint-Honoré

75001 Paris – France

Open Monday to Saturday from 11 am to 7:30 pm.

Get there

Phone : +33 (0)1 40 26 45 62
WhatsApp :  +33 (0)7 50 69 85 26

Exclusive services:

Bottle refills
Personalised appointments
Click and collect in store

Learn more
Boutique François 1er, Paris

Boutique François 1er, Paris

23, rue François 1er

75008 Paris – France

Open monday to saturday between 10am and 7pm.

Get there

Phone : +33 (0)1 47 23 40 82
WhatsApp : +33 (0)6 48 88 65 51

Exclusive services:

Bottle refills
Personalised appointments
Click and collect in store

Printemps Haussmann, Paris

Printemps Haussmann, Paris

61 rue de Caumartin – 1st floor

75009 Paris – France

Open Monday to Saturday from 10 am to 8 pm and Sunday from 11am to 8pm.

Get there

Phone Number: +33 (0)1 42 82 50 00

Boutique Dubaï, United Arab Emirates

Boutique Dubaï, United Arab Emirates

The District, Ground Floor, Dubai Mall,

Downtown Dubai - UAE

Open Monday to Thursday from 10am to 11pm and Friday to Sunday from 10am to 12 am.

Get there
Phone Number : +971-54-993-2000

Exclusive services:

Personalised appointments
Click and collect in store

In case you cannot find what you are looking for:

Live Chat

Need a quick advice to choose a perfume or to find the best shade for your next powder ? CARON ambassadors will answer you on instant messenger, from Monday to Friday, from 10am to 6pm*.
 
*Excluding weekends and bank holidays
ONLINE CHAT

Customer service

Our team is available to help you Monday to Friday between 10 am and 6 pm:
Phone / WhatsApp: +33 (0)6 75 57 19 25
CHOOSE AN APPOINTMENT

Contact us

As CARON and its customers have a long history of sharing and passion, our ambassadors are delighted to speak with you and reply to any questions you may have.